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Frequently Asked Questions
Can you provide a VAT receipt?
Once your item has been shipped a VAT invoice will be emailed to you for your records.
Do you have a telephone number?
Yes, our customer support phone number is available on the contact page.
Can I collect my item?
Yes, you can collect your item from our local pickup center with prior appointment.
How can I track my order?
Tracking details will be shared via email once your order is shipped.
Where is my stuff?
You can find your order status and tracking number in the order history section.
How can I cancel my order?
You can cancel your order within 24 hours by visiting your account dashboard or contacting support.