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Contact Us
EMAIL US
Got a query? Feel free to message us!
CALL US
09:30 till 16:00 Monday to Friday
Frequently Asked Questions
Can you provide a VAT receipt? ▼
Once your item has been shipped a VAT invoice will be emailed to you for your records.
Do you have a telephone number? ▼
Yes, our customer support phone number is available on the contact page.
Can I collect my item? ▼
Yes, you can collect your item from our local pickup center with prior appointment.
How can I track my order? ▼
Tracking details will be shared via email once your order is shipped.
Where is my stuff? ▼
You can find your order status and tracking number in the order history section.
How can I cancel my order? ▼
You can cancel your order within 24 hours by visiting your account dashboard or contacting support.
Want to chat?
You can call us on: 01507 499198
Our opening hours are: 09:30 till 16:00 Monday to Friday
We welcome calls and enjoy chatting with our customers. Yes, really!
All of our team have a very sound knowledge of many aspects of the machinery and equipment that we sell.
However, we have taken the opportunity to enhance our service levels and we are delighted to announce that you can now place your order over the phone with one of our Louth-based Service Team. Great stuff!
Existing customer
New customer
How to find us
You’ll find us in rural lincolnshire just off the A16 on the Fairfield Industrial estate. If you wish to visit us on site please make prior arrangements via telephone or email as we do not facilitate walk in visits.
Thanks
ParkerBrand Team.
Richmond Park,
Richmond Road
Louth,
Lincolnshire,
LN11 0FU
