Along with genuine aftercare from a dedicated team based in Louth, Lincolnshire, the thing that most customers ask about when speaking when on the phone ordering, is whether they can get spare parts.
We take responsibility for ensuring that our customers can maintain their machines beyond the initial two year warranty. That starts with making available key spares for our four stroke and two stroke models. It includes offering exploded diagrams and instructional videos where we can; we're expanding our video offering all the time.
If you call our aftercare team on 01507 499198 they will be able to advise or offer a seamless way to put you in touch with one of the tech team who will happily assess your issue. Of course, you can email us whenever you like in this regard at help@parkerbrand.co.uk and one of the team will be back with you soon after.
Easy to Find: Don't Go Spare!
Our spares are super easy to find. We have a dedicated spares section of the site; you simply need to quickly check the drop-down list and find your machine. Click your selected model number (e.g. PGCB-5200) and the list is right there in front of you. Simple, straightforward and easy to use, as easy as one, two, three:
Step 1
Step 2:
Step 3:
As with ordering anything from ParkerBrand, it's seamless, secure and swift. Place your order and we'll dispatch the same day if you do so before 2pm. We'll be happy to serve you.
