We'd like to wish all of our customers a very Happy New Year! For sure we are happy to be well into our second decade serving our customers across the UK and beyond. For 2023 ParkerBrand have a lot, literally, in store for our loyal regular customers (and there are more and more of you than ever) and those that are new to ParkerBrand. We commit to the following three principles as we grown as a business - these will never change!
Easy To Order
Our safe and easy to navigate website is our shop front. Certainly we enjoy making sure that you are well informed about our products so that you can choose your product feeling fully informed. We also provide handy links to associated informative blogs, any instructional films as well as full warranty details. Our website is always kept up-to-date in terms of availability, as you'd expect from a company with their fingers on the pulse.
Fast Dispatch and Timely Delivery
We all know how it feels - when you've ordered something online you'd like it to be there quickly so you can crack on with the task in hand, whether that's gardening or D.I.Y. We are committed to fast dispatch and delivery. If you order before 2pm on any week-day then we shall certainly dispatch for you on the same day. We monitor the performance of our delivery partners, just as we have from the beginning, and the statistics are reviewed by the team to ensure they are on point for us, so we are on point for you . When your item is dispatched your will receive the tracking data so you're fully informed. Swift, safe, secure and on time just as you'd expect.
Hi-Tech but Old School
We used enhanced new technologies in order to bring you the best securest service in every respect. In one aspect though we are certainly very traditional: customer care. We're pretty old school in our approach here. Unlike so many other e-commerce businesses, you can speak directly with a member of the team directly here in Louth. You can call 01507 499198 during office hours, and they'll be able to help you with your enquiry. It might be that you'd like to place an order (have your email handy) or that you need spare-parts - we'll be happy to help. You can, of course, call us anytime.
On the rare occassion that there's an issue with your product please do call or email and we'll provide a quick and simple way for the tech team to assess and get it resolved.
New Products
We have been innovating over the winter and you can look forward to some new product announcements as they come online, with some great options to make life easier for you! We are really looking forward to sharing them with you.
