News & Updates

As an e-commerce business we like to make sure we're available to our customers in person. We use a lot of technology to give our customers the best service possible, but we know that some 'old-school' approaches to service are deeply appreciated by Parkerbrand customers. We conducted a survey recently in this area and it was remarkable just how highly valued one simple thing was: our contact phone number. Is it really the case that some many businesses are hiding beh Read more...

It may be the our warranty team will ask you for the serial number for you machine. This helps us to identify your machine when required and for it to be recorded by the team in the unlikely event there is an issue. Where to Find The Serial Number The image below is a useful shot that illustrates the location of the serial. It is on the metal casting of the engine above the fuel tank and close to the fuel pipes. The serial number is on the metal casting of the Read more...

Getting your machine started in the correct manner is essential - and means that you can crack on and enjoy the results of our popular hard push mower. We work hard to make sure the manual is as it should be - clear precise and easy to reference. We know that some Parkerbrand customers prefer something more visual, so as ever we have responded with a quick easy to follow guide which you can watch below. Essential Oil Remember you do need to add oil to the oil Read more...

Our ventilation fans, both 10-inch and 12-inch, are in stock and available. Like all of our products, if ordered before 2pm on a weekday then we shall dispatch THE SAME day. A fast dispatch makes for a quick delivery after all! When your order is complete you'll receive an order confirmation email and the tracking details will follow shortly thereafter. While these fans have a multitude of uses. Firstly as a fast and effective method for ventilating large areas to re Read more...

Parkerbrand are always ready to provide what people need - requests and ideas from customers do find their way to the right ears! This time we have responded by simply providing both our 24 litre air compressor and the 50 litre version with an integral air line. 10 Metre Hose At 10 metres you'll get the dynamic reach that you've been looking for and will find really useful for tasks such as inflating car tyres, boats and a myriad of other applications including blowi Read more...

As well as accompanying film we are also providing customers who You can download the Printable A4 instructions with ease below. It is ideal for those that wish to pin this up as a reminder to themselves or others in the household or allotment group and the like to be sure that you are starting your machine in the right way. The PGBC Brushcutter and the PGMT-Multi-Tool are our most popular 52cc machines but as it is such a straight forward workhorse we use it on six o Read more...

It's a busy time of the year here at Parkerbrand we are very happy to say. As ever the orders are coming through the door as customers realise the combination of easy ordering through the website (or over the phone) and seamless delivery is available from a caring family firm such as ParkerBrand. Not only that, but we're here to back up our customers if they need us and they aren't empty words. Starting Procedure Our manuals are straight forward and well illustrated bu Read more...

Our legendary PBLB-6500-B leaf blower is as popular as ever and by common consent here at ParkerBrand we thought an updated and revised manual would be the think. Compete with new photography, service advice and notes as well as clearer assembly instructions you'll get the most from your Parkerbrand machinery. Download You can download the Pdf of the manual here. PBLB-6500-B-Web-Manual-2022Download After Sales Care We know our machines are reliable and worthy Read more...

A Simple Return Process If you need to return your machine to us for warranty purposes, inspection or out of warranty repairs, return requires a few simple steps. It might be that you have decided to return your machine for refund, Below, we detail a few important things to consider in preparing your return. If you bear these important points in mind a return should be smooth, easy and swift. Your Machine or Equipment You MUST empty any fuel tanks of fuel Read more...

Site security: for ParkerBrand and indeed, for any responsible e-commerce business this is the first and the last consideration. Yes, product worthiness, equipment ranges, customer care response times, dispatch and delivery efficiency; they are all vital but, site security is arguably the most fundamental of those core aspects of a safe and reliable e-commerce business. When people purchase from us they expect that we take care of security as a matter of course - and we Read more...